Privacy Policy

Welcome to Shark Tip ("we," "our," or "us"). We value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our application ("App") and services.

1. Information We Collect

  • Personal Information: When you register for an account, complete a profile, or offer/receive a call, we collect personal information such as your name, email address, phone number, payment information (via Stripe), and any other details you provide.
  • Profile Information: Experts provide additional profile information that is visible to all users, including but not limited to a bio, areas of expertise, and any other details they choose to share.
  • Usage Data: We collect information on how you interact with the App, including your IP address, device type, browser type, operating system, and pages visited.
  • Payment Information: All payments are processed through Stripe. We do not store your payment information on our servers.

2. How We Use Your Information

  • To facilitate the services offered by Shark Tip, including setting up and managing your account, processing payments, and enabling communication between experts and customers.
  • To improve our services, personalize your experience, and respond to customer service requests.
  • To send you important notices, such as updates to our terms, conditions, and policies.
  • To comply with legal obligations, resolve disputes, and enforce our agreements.

3. Data Sharing and Disclosure

  • With Service Providers: We share your information with third-party service providers, such as Stripe, to process payments and manage our services.
  • With Other Users: Profile information shared by experts is visible to all users of the App.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

4. Data Storage and Security

Your data is stored on servers located within the European Union (EU). We use industry-standard security measures to protect your personal data. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure.

5. Your Rights

As a resident of the EU, you have the right to access, correct, or delete your personal data. You also have the right to object to or restrict certain processing activities. To exercise these rights, please contact us at [Insert Contact Information].

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at [Insert Contact Information].